f4999 Terms & Conditions
Please read these Terms & Conditions carefully before registering or using any service on the f4999 platform. By accessing your account, you agree to be bound by these terms in full.
Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", or "you") and f4999 ("f4999", "we", "us", or "the Platform") governing your use of the f4999 website located at f4999.org, including all games, sports betting markets, promotions, payment services, and any other features or content made available through the Platform.
By registering an account, logging in, making a deposit, claiming a bonus, placing a bet, or otherwise accessing any part of the f4999 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must not use the f4999 platform. f4999 reserves the right to amend these Terms at any time. Continued use of the platform following the publication of any amendment constitutes acceptance of the revised Terms.
Key Terms Defined
The following definitions apply throughout these Terms. Familiarity with these terms will help you understand your rights and obligations as an f4999 player.
Eligibility and Registration
To register and maintain an account on f4999, you must meet all of the following eligibility requirements at all times. f4999 reserves the right to request documentary proof of eligibility at any time, and to suspend or close any account where eligibility cannot be confirmed.
- You must be at least 21 years of age. Players aged under 21 are strictly not permitted to register or use f4999 under any circumstances.
- You must be a natural person (not a corporation, trust, or other legal entity) registering for personal, non-commercial use only.
- You must provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, valid Bangladesh mobile number, and payment method details.
- You must not already hold another active f4999 account. Only one account per player is permitted. Players found to hold multiple accounts will have all associated accounts closed and all balances forfeited.
- You must not be a current employee, contractor, agent, or close family member of an employee of f4999 or any of its affiliated game studios or payment partners.
f4999 may conduct identity verification (KYC) checks at any time, including at the point of registration, before processing a withdrawal, or when suspicious activity is detected. Failure to provide requested documentation within the specified timeframe will result in account suspension until verification is completed.
Account Responsibility
You are solely and fully responsible for all activity that occurs under your f4999 account. This responsibility includes all bets placed, all deposits made, all bonuses claimed, and all withdrawals requested, regardless of whether such activity was authorised by you or resulted from a compromise of your credentials.
- You must keep your username and password strictly confidential and must not share your account credentials with any third party under any circumstances.
- You must notify f4999 immediately at [email protected] if you suspect unauthorised access to your account, a security breach, or any compromise of your login credentials.
- f4999 is not liable for any losses incurred as a result of unauthorised use of your account where f4999 has acted in good faith on instructions appearing to originate from your account.
- Account sharing — allowing another person to access and use your f4999 account — is strictly prohibited and constitutes a material breach of these Terms.
f4999 reserves the right to close or suspend any account at any time for any reason, including where f4999 reasonably suspects a breach of these Terms, fraudulent activity, or where required to do so by applicable law or a competent authority.
Deposits and Withdrawals
All deposits and withdrawals on f4999 are processed in Bangladeshi Taka (BDT). f4999 supports the following Bangladesh payment methods: bKash, Nagad, Rocket, and Upay. All transactions are subject to the following conditions.
- The minimum deposit amount is ৳500. f4999 does not impose a maximum single deposit limit, however payment providers may apply their own transaction limits.
- The minimum withdrawal amount is ৳500. Withdrawals will only be processed to a payment account registered in the same name as the f4999 account holder.
- f4999 does not charge fees on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, Upay) may apply their standard transaction fees independently of f4999.
- f4999 may require identity verification (KYC) documentation before processing any withdrawal. This is a standard anti-money-laundering (AML) compliance measure and is not optional.
- f4999 reserves the right to delay, hold, or decline a withdrawal where fraud, money laundering, bonus abuse, or a breach of these Terms is suspected. Any funds associated with fraudulent activity may be forfeited without prior notice.
Bonuses and Promotions
f4999 offers a range of bonuses and promotional incentives to eligible registered players. All bonuses are subject to the specific terms of the individual promotion in addition to these general Terms. Players are responsible for reading the terms of any bonus before claiming it.
- All bonuses are subject to wagering requirements. The applicable rollover multiplier and eligible games will be stated in the individual promotion terms. Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn.
- Only one welcome bonus may be claimed per player. f4999 applies strict one-account-per-player rules; players who attempt to claim a welcome bonus on multiple accounts will have all associated accounts closed and bonuses voided.
- f4999 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time and without prior notice. If a bonus is withdrawn before a player has met the wagering requirements, any qualifying bets already placed will be counted towards the rollover at the time of cancellation.
- Bonuses may not be transferred between accounts, exchanged for cash except through meeting the stated wagering requirements, or combined with other bonuses unless expressly permitted in the specific promotion terms.
- f4999 reserves the right to withhold, cancel, or reclaim any bonus or associated winnings where there is evidence of bonus abuse, collusion, or manipulation of bonus terms. "Bonus abuse" includes but is not limited to: systematic low-risk betting designed to clear wagering requirements without genuine gameplay, use of automated betting systems, and collusion with other players.
Fair Play and Prohibited Conduct
f4999 is committed to maintaining a fair and honest gaming environment for all players. The following conduct is strictly prohibited on the f4999 platform. Violations will result in immediate account suspension and may result in permanent account closure, forfeiture of all balances, and referral to the relevant authorities.
- Fraud — any attempt to deceive f4999 or other players, including use of counterfeit payment instruments, stolen payment credentials, or false identity documents.
- Collusion — coordinating with other players to gain an unfair advantage in any casino game or sports betting market, including chip dumping in poker-style games.
- Cheating software — use of any automated betting system, bot, script, macro, or software tool designed to give an unfair advantage, manipulate game outcomes, or circumvent any of the platform's security or fairness measures.
- Multi-accounting — registering, using, or benefiting from more than one f4999 account. This includes creating a new account after a previous account has been suspended or closed.
- Money laundering — using the f4999 platform to deposit, layer, or withdraw funds derived from illegal activity. f4999 applies strict AML monitoring to all accounts and cooperates fully with competent authorities.
f4999 employs advanced fraud detection systems that monitor all account activity in real time. Any account flagged by these systems will be suspended pending investigation. f4999's determination of prohibited conduct is final and binding.
Responsible Gaming
f4999 is committed to promoting responsible gaming among all its players. Online casino and sports betting products involve real financial risk, and f4999 requires all players to participate in a way that is within their personal financial means and does not negatively affect their wellbeing or the wellbeing of those around them.
- All registered players have free access to deposit limits, session time reminders, cooling-off periods (temporary self-exclusion), and permanent self-exclusion. These tools are available in the responsible gaming section of the account settings.
- f4999 enforces a strict 21+ age policy. Age verification checks may be conducted at any time. Any account found to belong to a player under the age of 21 will be immediately and permanently closed and all associated balances will be forfeited.
- If you feel that your gambling is causing financial, emotional, or relationship difficulties, please use the self-exclusion tool in your account or contact our support team at [email protected]. f4999 will never pressure a player to continue gaming.
- Full details of f4999's responsible gaming programme, including guidance on self-assessment, setting limits, and accessing external support, are available on the Responsible Gaming page of this website.
Intellectual Property
All content on the f4999 platform — including but not limited to the website design, layout, graphics, logos, trademarks, software, game interfaces, text, and all other materials — is the exclusive property of f4999 or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, publicly displayed, modified, or otherwise exploited without the prior written consent of f4999.
The game content available on f4999 — including live dealer games, slot titles, crash games, and sports betting interfaces — is provided under licence from third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others. All intellectual property rights in those games remain with the respective studios. f4999 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes.
Limitation of Liability
To the maximum extent permitted by applicable law, f4999 shall not be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of or inability to use the f4999 platform, including but not limited to loss of winnings, loss of data, loss of goodwill, service interruption, or computer or system failure.
f4999 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. f4999 shall not be responsible for any losses caused by technical failures, network outages, or disruption to payment provider services where such events are outside f4999's reasonable control. f4999's total aggregate liability to you for any claim arising under these Terms shall not exceed the total value of funds deposited into your account during the 30 days preceding the event giving rise to the claim.
Privacy and Data Protection
f4999 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering an account on f4999, you consent to the collection and use of your personal data as described in the Privacy Policy. f4999 applies 256-bit SSL encryption to all data transmissions and does not sell, rent, or share your personal data with third parties except as required to process your transactions, fulfil legal obligations, or comply with requests from competent authorities. A full description of what data f4999 collects, how it is used, and your data subject rights is set out in the Privacy Policy available on this website.
Amendments to These Terms
f4999 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, f4999 will post a notice on the platform and update the "Last Updated" date at the top of this page. It is your responsibility to review the Terms periodically to remain informed of any changes.
Your continued use of the f4999 platform after any amendment has been posted constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must stop using the platform immediately and may request account closure by contacting [email protected].
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with your use of the f4999 platform or these Terms, f4999 encourages players to first contact the support team at [email protected] in an attempt to resolve the matter informally. f4999 aims to respond to all formal complaints within 5 business days (Bangladesh Standard Time, UTC+6). If a dispute cannot be resolved through direct communication, both parties agree to submit the matter to binding arbitration before resorting to litigation.
Contact Us
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the f4999 platform, please contact our support team. We are available 24 hours a day, 7 days a week, including Bangladesh public holidays, Eid, and during BPL season.
Email: [email protected]